FAQs
Ordering & Service FAQs
Yes, all components and blinds can be customized by size, color, and finish to meet your local market needs.
Absolutely. Once your specs are confirmed, we can quickly replicate orders for consistent re-supply.
Standard lead time is 30–45 days depending on order volume and customization level. Rush options available for repeat orders.
Yes. We offer full support from container consolidation to shipping documentation, helping simplify the process for you.
We typically accept T/T (Telegraphic Transfer). For long-term partners, flexible terms can be discussed.
Price Related Questions
We offer flexible MOQs starting at 1 container (20HQ) for all component types. You can mix components in a single container.
Our tiered pricing rewards large-volume partners: 5–9 containers: 7% discount, 10–19 containers: 12% discount, 20+ containers: 15% discount + priority production scheduling.
Yes! We work with first-time buyers via 30% deposit + 70% LC at sight. For repeat orders, we offer Net 30 terms after 3 successful shipments. All transactions are secured through SWIFT/China CITIC Bank.
Professional Questions
Our basswood is kiln-dried and carefully processed to maintain dimensional stability and minimize warping or cracking.
While basswood offers excellent performance, we recommend extra sealing or finishing for high-moisture environments like bathrooms.
Absolutely. The smooth, even grain of our basswood accepts both paint and stain beautifully for a flawless finish.
Yes, we can provide pre-finished or custom-machined components upon request.
Professional Questions
Our basswood is kiln-dried and carefully processed to maintain dimensional stability and minimize warping or cracking.
While basswood offers excellent performance, we recommend extra sealing or finishing for high-moisture environments like bathrooms.
Absolutely. The smooth, even grain of our basswood accepts both paint and stain beautifully for a flawless finish.
Yes, we can provide pre-finished or custom-machined components upon request.